What To Expect

During your visit at Acton Animal Hospital you can expect exceptional care for you and your pet.

Check in – When you first enter the hospital we ask you to check in with our friendly receptionists. If you are a new client or bringing in a new pet please plan to arrive a few minutes prior to your appointment time with any records you have for your pet. This allows us to review the information with you and get started on your pet’s record.

Technician exam – After being shown to your exam room one of our trained technicians will do an exam including taking your pet’s temperature, pulse and respiration rate. They will also discuss the reason for your visit and preventative health care due, and relay any of your concerns to the doctor. Our technicians will be happy to trim your pet’s nails or clean their ears, just ask during your appointment.

Doctor exam – The doctor will do a comprehensive physical exam from the tip of your pet’s nose to their tail. The doctor will discuss your pet’s health, any abnormal physical exam findings, and any vaccinations or other routine care for which your pet may be due. If your pet needs any testing or blood work, the doctor will work with you to develop a treatment plan individualized for your pet.

In some cases the doctor may suggest bringing your pet into the treatment room to collect blood or urine samples. At the end of the appointment the doctor will make sure to let you know when your pet will be due to return for a recheck, and discuss any additional follow up needed.

At the end of your appointment the technician will prepare any medications that you may need and then go over the directions with you.  They may also demonstrate various home techniques such as tooth brushing or ear cleaning, and provide you with resources such as printed materials or online referral information.

Once all of your questions have been answered you will be shown to the front desk to check out and schedule any follow up appointments.

Our receptionist will also call you the day after your appointment to check in with you and your pet. If you have any concerns at that time they will make sure one of our trained medical staff contacts you to answer any questions you might have.

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Location Hours
Monday8:00am – 6:00pm
Tuesday8:00am – 6:00pm
Wednesday8:00am – 7:00pm
Thursday8:00am – 7:00pm
Friday8:00am – 6:00pm
Saturday8:00am – 2:00pm