New Clients

Welcome to Acton Animal Hospital! We are a family-owned small animal practice that has proudly served Acton and the surrounding communities since 1957. Our highly trained hospital team is dedicated to providing exceptional care to you and your pet in a relaxed, friendly environment.

Becoming a client is easy. You can fill out our New Client Registration Form below and click the submit button. When we receive your information, a member of our team will be in touch to help you schedule your first appointment.

You can also email us at hello@actonanimalhospital.com with any questions or concerns, or call us at (978) 263-7477.

New Client Form
Staff Member Holding Small Brown Striped Kitten
Close Up Of Australian Shepherd Puppy
Receptionist Petting Cat At Front Desk

What to Expect When You Visit

Check In

When you first enter the hospital we ask that you check in with our receptionists. If you’re a new client or bringing in a new pet, please plan to arrive a few minutes before your appointment time with any records you have for your pet. This allows us to review the information with you and get started on your pet’s record with us.

Technician Exam

After being shown to your exam room, one of our trained technicians will do an exam including taking your pet’s temperature, pulse, and respiration rate. They will also discuss the reason for your visit, and any preventative health care that’s due, and relay any of your concerns to the doctor. Our technicians are happy to trim your pet’s nails or clean their ears. Just ask our scheduling team – they will confirm pricing and add on these services to your visit!

Doctor Exam

The doctor will do a comprehensive, nose-to-tail physical exam. He or she will discuss your pet’s health, any abnormal physical exam findings, and any vaccinations or other routine care for which your pet may be due. If your pet needs any testing or blood work, the doctor will work with you to develop a treatment plan individualized for your pet.

In some cases, the doctor may suggest bringing your pet into the treatment room to collect blood or urine samples. At the end of the appointment, the doctor will make sure to let you know when your pet will be due for a recheck and discuss any additional follow-up needed.

Medications and Home Care

At the end of your appointment the technician will prepare any medications that you may need and then go over the directions with you. They may also demonstrate various home techniques such as tooth brushing or ear cleaning, and provide you with resources such as printed materials or online referral information.

Once all of your questions have been answered you will be shown to the front desk to check out and schedule any follow-up appointments. Our receptionist will also call you the day after your appointment to check in with you and your pet. If you have any concerns at that time they will make sure one of our trained medical staff contacts you to answer any questions you might have.

Please don’t hesitate to let us know if we can do anything to make you or your pet more comfortable!

New Client Form

Thank you for choosing Acton Animal Hospital. We are an AAHA accredited practice and pride ourselves in offering high quality veterinary care. We look forward to providing the best quality medical care for your pets now and in many years to come. Please complete these forms so we can accurately enter this information to your pets’ medical records. If you have any questions, please let us know.

New Client Form
Owner Name
Owner Name
First
Last
Address
Address
City
State/Province
Zip/Postal
We use your email for appointment reminders, follow up check-ins and other relevant information
Secondary (Co-Owner) Name
Secondary (Co-Owner) Name
First
Last
Have you already submitted your previous medical records to our hospital?

Pet Information

Species
Sex
Does your pet have any allergies to vaccines or medications?
We interact with social media, do we have your permission to use photos taken in our hospital of your pets?

Terms of Service

Our goal is to serve you and your pet in every way possible, however, we do not offer billing. If the services that we provide do not fit into your budget, please ask for an estimate before services are provided. We do require payment in FULL at the time services are rendered. We accept Cash, VISA, Mastercard, American Express and Care Credit as forms of payment. Unfortunately, we are NOT accepting personal checks.

Terms of Service

Appointment Cancellation Policy

Please be aware that if you are more than 15 minutes late for your scheduled appointment time, your appointment will be rescheduled. This is to ensure that the doctor does not fall behind on any scheduled appointments throughout the day and able to provide the appropriate medical care to all our patients equally. If you provide more than 3 no-call/no-show appointments, you will be re-booked to our next available appointment in the future. You will be unable to book same day, or last-minute appointments.

Cancellation Policy

We thank you in advance for abiding by these policies and understand that we created these policies for all clients and patients to have the same medical experience when seen in our office.

Agreement